Posted 3 years ago
If you are experiencing issues with your console in general, please try the official support of your console manufacturer:
An important first check:
Please check that your PS4 system software is completely up-to-date.
Go to Settings > System Software Update to do this. Then completely restart your console.
Or download the latest software for your Playstation:
Try a full reset on your PS4:
- From the main menu, select Power
- Select Turn Off PS4
For connection issues, test your connection to PSN:
settings > network > test internet connection
Multiplayer connection issues, check your NAT type:
Please check your NAT type. You can see this by going to Settings > Network > Internet Connection Status.
If you are using a wireless connection , try a wired connection and see if that makes a difference?
Detailed advice for network connection issues:
If you have an issue with access to the game or DLC
Restore license for the PSN network. Log into the PSN Account that purchased the content in question, Go to [Settings] > [PlayStation Network/Account Management] and select [Restore Licenses]
Purchased DLC not present in game:
From your PS4's home screen go to the Playstation Store. Select 'Redeem Codes' and you should be able to input your code. Select Confirm. A message should confirm that your code has been redeemed.
Next go to Sniper Elite 4 in your Library, go to 'Related Items' and then 'My Add-ons'. Here you should see your DLC and can download them.
Installing DLC packages
- Highlight the game, scroll down into its options.
- Highlight Playstation Store, go right to Add-Ons and press X.
Press X on the arrow next to the pack you want to install. You may need to press this twice.
Next will be a screen telling you it is already installed with a redirect to [Downloads]. Select this and you should see the DLC being installed.